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RMA

Dear customer,
Please request your RMA No. via e-mail so that your claims can be processed
more quickly and accurately.

All third-party labels must be removed from the modules. Otherwise your claim
will not be processed in the modules will be sent back to you or we will charge
you a 1 EUR processing fee per module.

Title:
First name*
Last name*
Company name*
Customer number*
E-mail*
Telephone: /
Fax: /
 
Quantity*
takeMS product nr.*
Invoice no.*
Date*
Model name*
Customer internal nr.*
Reason for return*
Return for exchange
 
Quantity:
takeMS product nr.:
Invoice no.:
Date:
Model name:
Customer internal nr.:
Reason for return:
Return for exchange
 
Quantity:
takeMS product nr.:
Invoice no.:
Date:
Model name:
Customer internal nr.:
Reason for return:
Return for exchange
 
Quantity:
takeMS product nr.:
Invoice no.:
Date:
Model name:
Customer internal nr.:
Reason for return:
Return for exchange
 
Quantity:
takeMS product nr.:
Invoice no.:
Date:
Model name:
Customer internal nr.:
Reason for return:
Return for exchange

Important information!

  • The RMA number you have been issued is valid for 10 days and then it becomes invalid.
  • If a product is returned for credit, a "restocking fee" of 20% of the value of the goods is charged.
  • Please fax us the signed shipping bill once you have received the product. Fax no. +49 (0)7667 94 14-444
  • Returns without a RMA number (clearly visible on the package) will no longer be accepted or processed.
  • Returns are to be sent postage paid.
  • Please note: "Defective", "Broken", "Does not work", etc. are not descriptions of problems.
  • Exchanging a product does not extend its warranty* period!
send

*Please note that takeMS has contractual relationships only with traders. Consumers will get an exchange for defective ware that is refund only by the trader within the agreed warranty period.
 
   
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takeMS international AG is one of the leading manufacturers of memory products and solutions world-wide. In more than 50 countries the name takeMS stands for highest quality standards and a convincing price performance ratio. Being a memory specialist takeMS naturally provides standard memory products like memory modules, flash cards, USB drives and mobile external hard discs (HDD and SSD). Consumer electronic product categories like MP3 and MP4 players, digital picture frames and GPS navigation systems round the diversified product range off. Additionally, takeMS offers smart software solutions for office work and accessories like smart card readers, USB hubs etc. for order on and under your desk. takeMS has set the demanding German quality guidelines as its standard. With its millionfold sold products takeMS has received the highest honour a company can receive: the confidence of its long standing customers. Numerous national and international awards for takeMS products confirm the high requirements of this young company. Strongly believing in its products allows takeMS to grant a 10 years warranty on memory modules, 5 years on its innovative flash and USB products and 2 years on hard drives, digital frames and navigation systems.